Standard Decor Company Refund and Returns Policy
Thank you for shopping at Standard Decor Company. We value your satisfaction and want to ensure you are completely happy with your purchase. Please read our policy on refunds and returns below:
1. Returns: We accept returns within 30 days of purchase for a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
2. Refunds: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [7 days].
3. Exchanges: If you need to exchange an item for a different size or color, please contact us within 30 days of purchase. We will replace the item if stock is available. If not, we will issue a refund.
4. Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as necessary, and we may request that the item be returned to us.
6. How to Initiate a Return: To initiate a return or exchange, please contact our customer service team. Please provide your order number and details about the item you wish to return or exchange.